Help Center

Find answers to your questions and get the support you need

Browse by Category

Getting Started

New to Sufrah? Start here to learn the basics

Setting up your restaurant domain
Connecting your menu and payments
Configuring delivery zones
Setting up reservations

Domains & DNS

Everything about custom domains and DNS setup

How to claim your domain
DNS configuration guide
SSL certificate setup
Domain troubleshooting

Orders & Payments

Managing orders, payments, and checkout

Payment gateway setup
Order management
Refund processing
Payment troubleshooting

Reservations

Table booking and reservation management

Setting up table availability
Reservation notifications
Managing bookings
Deposit and cancellation policies

Integrations

Connecting with POS, delivery, and other services

POS integration setup
Delivery platform sync
WhatsApp Business integration
Third-party app connections

Analytics & Reports

Understanding your data and performance

Dashboard overview
Sales and revenue reports
Customer analytics
Performance metrics

Frequently Asked Questions