Service Status

Real-time status of all Sufrah services and systems

Last updated: Sep 2, 2025, 03:30 PM GMT+3

All Systems Operational

All services are running normally

Status Legend

Operational
Degraded Performance
Partial Outage
Major Outage
Under Maintenance

Service Status

Current status of all Sufrah platform services

Web Platform

Main restaurant ordering and reservation platform

Operational
Uptime: 99.9%

API Services

REST API and webhook services

Operational
Uptime: 99.8%

Payment Processing

Payment gateway integrations (Paymob, APS)

Operational
Uptime: 99.7%

Domain Management

Custom domain setup and DNS services

Operational
Uptime: 99.9%

Email & SMS

Order confirmations and notifications

Operational
Uptime: 99.5%

Analytics Dashboard

Restaurant analytics and reporting

Operational
Uptime: 99.6%

Recent Incidents

Past incidents and maintenance windows

Scheduled Maintenance

Resolved

Routine system maintenance completed successfully

Jan 15, 2024Duration: 2 hours

Payment Gateway Update

Resolved

Updated payment processing system for improved reliability

Jan 10, 2024Duration: 30 minutes